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We request that anyone wishing to make an enquiry or booking informs us of any special needs or disabilities that they may have in order for us to meet any personal requirements.

On Arrival at the Trefeddian

• Approaching the Trefeddian from Aberdyfi the drive is 230 meters long, with an incline which some may find difficult.
• The hotel has a Powered Chair which can be used by customers. The controls are located on the right hand arm rest. For further information or to reserve it, please talk to reception.
• Five Disabled Bays are available by a side entrance to the hotel
• Further parking is accessible by a flat gentle slope
• A waiting area by the front door is available to drop off luggage or passengers
• A porterage service is available for help with luggage
• If arriving by train we can order a taxi for guests with advance notice

Checking In

• The Front door is not automated, if assistance is required reception staff will be willing to help. There is a bell available for guests who require assistance
• A small slope leads to both the front and the side door to the hotel
• The reception desk may be too high for those in a wheel chair, if this is the case an alternative table is provided
• We have a hearing loop at reception

The Ground Floor

• Most of the ground floor is on one level, including the bar, reception, three lounges and the dining room
• There is a steep ramp leading to the games room and television lounge which is on one level
• The bar may be too high for those in a wheel chair, if this is the case a waiter service will be offered
• Main toilets in the public area not suitable to wheel chair users. There is a separate toilet suitable for disabled customers
• Lounges and corridors on the ground floor are well lit with good colour contrast

Bedrooms

• A lift runs to all floors. The lift does not have audio but it does have raised buttons
• A banister runs all the way up the stairs to each floor on the right hand side of the stairs
• Corridors have good colour contrast and are well lit
• All bedrooms are on one level
• Balconies are not easily accessible to wheelchair users
• Bedroom lighting is of different light levels
• Non-feather pillows are available on request
• A raised toilet seat is available upon request
• Some Bathrooms have separate shower/bath and the showers have a very low lip for
  easy access. Please ask for details
• Bathroom Stools are available upon request for use in a shower
• The fire alarm is audio only

The Dining Room

• Most diets can be catered for by prior arrangement
• A table near the door in the dining room can be arranged for easy access
• Chairs are non fixed in the dining room
• Chairs with arms are available in the dining room
• A large print menu is available on request

Other Information

• The hotel has one wheel chair, with prior notice, can obtain a further wheelchair to be on site
• Guide dogs are welcome by prior arrangement (except in superior rooms on the fourth floor)
• There is a Hearing Loop in operation at Reception
• The Tennis Court & Outdoor Play Area has steep steps followed by a steep path leading to it
• The top lawn is easily accessible and we have a ramp for wheelchair users
• Reception is manned 24 hours a day
• Room service is available to any guests wishing to have meals in their rooms
• The hotel has no signs or literature in Braille
• The swimming pool is only accessible via a steep path

The hotel has successfully for many decades looked after regular customers with various disabilities and would appreciate any further comments from guests that can be added to our Access Statement that may assist others in deciding as to whether the hotel may or may not be suitable for their needs.
Peter Cave, Director

Please email all points to:
info@trefwales.com Please put F.A.O Ian Dowden, Hotel Manager in the Subject Box

Or write to:

The Directors
Trefeddian Hotel
Aberdovey
LL35 0SB

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